ABOUT US

A family run practice, with over 30 years experience in the optical profession. We have built our business on personal recommendation and referrals. Being independent allows us the professional freedom to provide you with the very best in eye care. You can feel confident that your visual needs will be professionally managed and cared for. We only provide quality optical products, sourced from leading design studios and international manufacturers. When you come and see us you can expect a warm welcome and impeccable service!

Alexander Opticians

97 London Road

East Grinstead

West Sussex

RH19 1EQ

Tel: 01342 323 115

Fax: 01342 326 797
E: alex@alexander-opticians.co.uk

CHAPERONE POLICY

Alexander Opticians is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance. All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. This chaperone may be a family member or friend. On occasions you may prefer a formal chaperone to be present i.e. a trained member of staff. Wherever possible we would ask you to make this request at the time of booking your appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of request. However occasionally it may be necessary to reschedule your appointment. Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy. If you would like to see a copy  of our chaperone policy or have any questions or comments regarding this please contact the manager.